Structures Available to Small Voluntary Organizations Case Study - 6

Structures Available to Small Voluntary Organizations - Case Study Example Despite of there is a rather thorough interview process for volunteers that is aimed at determining the skill-need matches as well as a prior verbal scheduling of all the volunteer times, there seems to be a pertinent problem with the communication process at the organization as the volunteer supervisor constantly did not have the projects ready for the volunteers to work on during their previously agreed upon volunteer time slots. This persistent lack of a communication plan and clear communication processes is seen to have resulted in there being diminished enthusiasm for the cause fronted by the volunteer organization. There are a number of different communication processes that can effectively be used by small voluntary organizations; these processes which include the horizontal communication processes, diagonal communication processes, lateral communication processes and vertical communication processes. Horizontal Communication Processes: Horizontal communication structures and processes which are also referred to as lateral communication are defined as being the flow of messages across the different functional areas at a given level within the organization. In lateral communication processes, people working at the same level within an organization are able to communicate directly with each other without their having to go through the different levels of the organization. Lateral Communication Processes: Lateral communication processes and structures are seen to involve communication which occurs between individuals that do not stand in any form of a hierarchical relationship with each other. Diagonal Communication Processes: Diagonal communication structures and processes are seen to refer to communication that occurs between an organization’s workers and managers who happen to be located at different functional levels.